You're transforming the garden. Cognivox answers the phone.
Stop losing potential landscaping work because you couldn't answer while you were busy on site.
Cognivox answers your business calls, speaks naturally with customers, handles common enquiries and can help arrange quotations and appointments while you carry on working.
Every missed call could be your next landscaping project.
Landscaping is hands-on work. When you're laying paving, operating machinery or working with a customer, answering every telephone call simply isn't practical.
You're working on site
You're digging, planting, building or installing landscaping and can't keep stopping whenever the telephone rings.
You're using equipment
Power tools and machinery make answering the telephone inconvenient and sometimes impossible.
You're travelling
You're travelling between projects, collecting materials or visiting a potential customer's property.
You're with a customer
You're discussing a project or quotation and don't want another telephone call interrupting the conversation.
The caller doesn't know you're busy creating someone else's garden.
They only know that nobody answered. If they're looking for landscaping work, they may simply contact the next company they find.
Your phone can keep working while you're working outside.
Cognivox acts as an AI receptionist for your landscaping business, answering customers naturally and dealing with their enquiry while you carry on working.
Answers your calls
Cognivox can answer using your business information and speak naturally with potential customers when you're unavailable.
Understands the enquiry
Garden redesigns, patios, fencing, decking, turfing or maintenance — Cognivox can establish what the customer is looking for.
Helps arrange consultations
Cognivox can check configured availability and help arrange site visits, consultations and other appointments.
Captures customer details
Names, telephone numbers and useful information about the proposed project can be captured before you speak to the customer.
Cognivox handles it.
Cognivox answers using your configured business information.
Cognivox establishes the reason for the customer's call.
Customer details can be collected and configured availability checked.
You stay focused on the landscaping project you're already working on.
While you're working on one garden, Cognivox can handle the next enquiry.
Here's an example of how Cognivox could handle a potential customer looking for landscaping work while you're unable to answer.
Thursday · 2:30 PM
You didn't have to answer the phone. The potential customer still received a professional response and your business captured the opportunity.
Your receptionist can do more than just pick up.
Cognivox can handle everyday customer enquiries and administration using the information and services configured for your landscaping business.
Answer calls 24/7
Customers can reach your business while you're on site, travelling between jobs or finished for the day.
Book appointments
Cognivox can check configured availability and help arrange consultations, site visits and other appointments.
Answer common questions
Give customers information about your landscaping services, areas covered, opening hours and other common enquiries.
Capture customer details
Collect names, telephone numbers and information about the customer's proposed landscaping project.
Work with your calendar
Use the Cognivox calendar or supported external calendars so availability can be checked before appointments are booked.
Transfer important calls
When somebody needs to speak with you directly, Cognivox can transfer calls according to your configured rules.
Know when you're open
Cognivox understands your configured business hours and can respond appropriately when customers call outside them.
Help website visitors too
Your Cognivox website assistant can use the same business knowledge to help potential customers online.
Cognivox checks availability before offering the customer a time.
Use your Cognivox calendar or supported calendar integrations to help prevent customers being offered appointments when you're unavailable.
How many projects could be hiding inside your missed calls?
A ringing telephone isn't just an interruption. It could be a new patio, garden redesign, fencing project, driveway or long-term maintenance customer.
You're busy landscaping, operating equipment or speaking with another customer.
The customer may simply contact another landscaping company rather than wait for you to call back.
Your business has an opportunity to respond immediately, capture the enquiry and take the next step.
Just three missed enquiries each week
It's what those potential customers might have been calling about.
You don't need to stop landscaping, travelling or meeting customers every time another potential customer calls.
Let Cognivox handle the calls while you transform the garden.
Cognivox can deal with everyday customer enquiries, capture the information you need and help potential customers take the next step — without interrupting your work.
Answer every call
Cognivox answers incoming calls professionally when you're working on site, travelling or finished for the day.
Understand enquiries
It can speak naturally with callers, establish what landscaping work they're considering and collect useful information.
Answer common questions
Give customers useful answers about your services, opening hours, areas covered and other information you've configured.
Arrange appointments
Where configured, Cognivox can check availability and help customers arrange consultations and site visits.
Capture messages
When something needs your personal attention, Cognivox can capture the caller's details and reason for contacting you.
Handle calls after hours
Your working day may be over, but potential customers can still call. Cognivox can continue answering when you're unavailable.
Frequently asked questions
Common questions from landscapers and landscaping businesses considering an AI receptionist.
Can an AI receptionist answer calls for my landscaping business?
Yes. Cognivox can answer incoming calls to your landscaping business, speak with customers and collect the information you need when you are working on site, travelling between jobs or otherwise unable to answer the telephone.
Can Cognivox handle enquiries about landscaping and garden work?
Yes. Cognivox can handle initial enquiries about landscaping, garden maintenance, fencing, paving, decking and other services you provide, collecting the relevant details for your team to follow up.
Can Cognivox collect details about the customer's landscaping project?
Yes. Cognivox can collect useful information such as the customer's name, telephone number, email address, property location and details about the landscaping or garden work they require.
Can Cognivox help customers arrange site visits and quotations?
Yes. Where appointment booking is configured, Cognivox can help customers arrange suitable appointments for site visits, consultations and quotations based on your availability.
Can Cognivox answer calls while I am working on site?
Yes. Cognivox can answer your business calls while you and your team are working outdoors or at a customer's property, helping you avoid missing new enquiries while you concentrate on the job.
Can Cognivox answer landscaping calls outside normal business hours?
Yes. Cognivox can answer calls outside your normal opening hours, collect the caller's details and record why they are calling so the enquiry is available for your team.
Can Cognivox work alongside my existing office or administration team?
Yes. Cognivox can complement your existing team by handling calls when staff are busy, unavailable or when additional telephone coverage is required.
Can I use Cognivox with my existing landscaping business telephone number?
Yes. Depending on your telephone setup, Cognivox can be integrated with an existing business telephone system or number.