Your AI Receptionist.
Answering Every Call. 24/7.
Cognivox answers your business calls with natural conversational AI, understands what your customers need and helps them there and then.
Answer enquiries, book appointments, manage conference and event bookings, take messages, send information and perform connected business actions — all during a natural telephone conversation.
Your AI receptionist can connect callers to your existing telephone system
Cognivox can answer the call, understand who or what the caller needs and transfer them to the right person, department, extension, ring group or queue through your existing PBX.
Keep the telephone system your business already uses. Cognivox provides the intelligent front desk, while your existing PBX continues to manage your extensions, teams, ring groups and call queues.
Talk to us about PBX integrationBuilt for businesses where every call matters.
Cognivox can be configured around the way your business works, helping answer customer calls, handle enquiries and take action while you concentrate on the work in front of you.
Keep working while Cognivox handles the phone.
Plumbers
Answer plumbing enquiries, capture customer details and help arrange appointments while you're on the job.
AI receptionist for plumbersElectricians
Keep electrical enquiries moving while you're working on site, travelling between jobs or unable to answer the phone.
AI receptionist for electriciansHeating Engineers
Handle boiler and heating enquiries and help customers arrange appointments while you're busy working.
AI receptionist for heating engineersRoofers
Capture roofing enquiries, repair requests and potential projects even when you're working somewhere you can't answer.
AI receptionist for roofersLandscapers
Capture landscaping enquiries, site visits and potential projects while you're busy working outdoors.
AI receptionist for landscapersGarages & MOT Centres
Handle MOT, servicing and repair enquiries, capture customer and vehicle details and help arrange workshop appointments while your team stays focused on the job.
AI receptionist for garagesA professional first response for every client.
Accountants
Handle new client enquiries, identify what callers need and help arrange appointments while your team concentrates on client work.
AI receptionist for accountantsArchitects
Capture new project enquiries, client details and consultation requests while you're designing, meeting clients or visiting sites.
AI receptionist for architectsConsultants
Give prospective and existing clients a professional response while you're in meetings, delivering projects or travelling.
AI receptionist for consultantsSolicitors
Handle new client enquiries, capture initial information and help arrange consultations while your solicitors focus on legal work.
AI receptionist for solicitorsHelp patients reach your practice when your team is busy.
GP Surgeries
Handle patient calls, routine enquiries and appointment requests while your reception and clinical teams concentrate on patient care.
AI receptionist for GP surgeriesDentists & Dental Practices
Handle new and existing patient enquiries, capture caller information and help arrange appointments while your dental team focuses on patients.
AI receptionist for dentistsMore business types
Cognivox can support businesses across many industries. We're continuing to add dedicated guides showing how an AI receptionist can work for different organisations.
More industry guides coming soonCognivox isn't limited to these industries.
Your AI receptionist is configured around your business, your services, your people and the way you want customer enquiries handled.
What happens when a customer calls?
Cognivox doesn't simply answer the telephone. It understands why your customer is calling and helps them complete what they called to do.
Answers
Cognivox answers your business calls using natural, conversational AI and represents your company professionally.
Understands
It understands why the customer is calling and uses your business knowledge to provide relevant answers.
Takes Action
Cognivox can check availability, make bookings, take messages, send information and use connected business services.
Completes the Enquiry
Your customer receives a useful response or confirmed action without waiting for somebody to call them back.
One AI receptionist. Real business actions.
Cognivox combines conversational AI, your company knowledge and connected business services to help customers from the moment their call is answered.
AI Call Answering
Answers incoming business calls with natural conversational AI and provides a professional first point of contact 24 hours a day.
Customer Enquiries
Uses your company knowledge to answer questions about your products, services, people, opening hours and other business information.
Appointment Booking
Checks live employee availability and can book, find, rearrange and cancel appointments while speaking with the customer.
Conference & Event Booking
Handles conference and event enquiries, collects the required information and manages configured bookings during the conversation.
Messages & Email
Takes customer details and messages and can send useful information or follow-up emails during the conversation.
Business Actions
Connects conversations with your configured business services so Cognivox can take action rather than simply answer questions.
From a customer call
to a confirmed booking.
Cognivox can manage bookings while it is still speaking with your customer.
Whether somebody is arranging an appointment, booking a conference, reserving an event or checking availability, Cognivox can gather the information required and complete the configured booking process naturally during the call.
Your receptionist knows your business
Cognivox isn't a generic telephone answering service. Your AI receptionist is configured around your organisation.
Your company information, products, services, departments, employees, frequently asked questions and receptionist instructions give Cognivox the knowledge it needs to represent your business.
That means callers can receive useful answers and complete real tasks rather than simply leaving their name and telephone number for somebody to call them back.
Explore FeaturesYour AI receptionist can:
Voice, web and your business systems working together
Cognivox connects conversational AI with the systems your business already uses, allowing your receptionist to communicate with customers and take action.
Telephone
Answer inbound calls with natural AI voice conversations and intelligent call handling.
Website
Give website visitors access to the same intelligent business knowledge.
Scheduling
Connect calendars and booking services so Cognivox can check availability and make reservations.
Integrations
Connect your receptionist with other business systems so conversations result in real actions.
View Integrations →
Your receptionist knows when you're available
Cognivox can connect to Google Calendar and check availability while speaking naturally with your customer.
When authorised by your business, Cognivox can check employee availability, offer suitable appointment times and create bookings without requiring somebody to manually check the calendar.
Check Availability
Find available appointment times using your connected calendar.
Book During the Call
Create the appointment as soon as your customer agrees to an available time.
You Control Access
Calendar access is enabled only when an authorised user connects the integration.
24/7
Call Answering
AI
Natural Conversation
LIVE
Business Actions
ONE
Connected Receptionist
Never let an unanswered call
cost you business.
Let Cognivox answer your calls, help your customers and manage bookings while you concentrate on running your business.
Call +44 7427 133168 and experience the AI receptionist yourself.