Learn how to add a department in Cognivox and provide information that helps organise employees and identify the correct area of your business.

Adding a Department

Add a department when you want to organise employees into a particular area of your business.

Add a new department

Open the Departments page and select Add Department.

Enter a clear Department Name.

Examples include:

Use the Description field to explain what the department handles.

For example:

Technical Support

Handles technical enquiries from existing customers, including service problems, integrations and configuration.

A clear description can help Cognivox understand the purpose of the department.

The Sort Order controls the order in which departments are displayed.

Lower numbers appear before higher numbers.

For example:

Select Add Department to save it.

The new department will then be available for use within your company and can be assigned to employees.