Connecting Cognivox Calendar

Cognivox Calendar allows employees to manage their availability and appointments directly within Cognivox.

Set up your calendar

1. Sign in to Cognivox.
2. Open Employee Settings.
3. Select Cognivox Calendar.
4. Configure the employee's availability and appointment settings.
5. Save your changes.

After setup

Once configured, the Cognivox AI receptionist can use the employee's Cognivox Calendar when handling appointment requests.

Cognivox can:

• Check when the employee is available.
• Identify existing appointments and unavailable times.
• Offer suitable appointment times to callers.
• Create new appointments automatically.
• Manage appointments during customer calls.

Appointments and availability are managed directly within Cognivox, so no external calendar connection is required.