Connecting Microsoft Calendar

Coming Soon

Microsoft Calendar integration is coming soon to Cognivox.

Cognivox will integrate with Microsoft Outlook and Microsoft 365 calendars, allowing employees to connect their work calendar and enabling the Cognivox AI receptionist to manage appointment availability.

Connect your Microsoft Calendar

Once the integration is available, employees will be able to:

1. Sign in to Cognivox.
2. Open Employee Settings.
3. Select Connect Microsoft Calendar.
4. Sign in with their Microsoft account.
5. Approve the requested calendar permissions.
6. Return to Cognivox with their calendar connected.

What Cognivox will be able to do

Once connected, the Cognivox AI receptionist will be able to use the employee's Microsoft Calendar when handling appointment requests.

Cognivox will be able to:

• Check when the employee is available.
• Identify existing appointments and unavailable times.
• Offer suitable appointment times to callers.
• Create new appointments in the employee's Microsoft Calendar.
• Manage appointments during customer calls.

Coming soon

Microsoft Calendar integration is currently under development and is not yet available.

In the meantime, employees can use Cognivox Calendar or connect a supported calendar service.