Getting Started with Cognivox

Welcome to Cognivox.

The setup process takes you through the information required to create your account and prepare your AI receptionist for use.

What you will need

Before starting, it is useful to have the following information available:

• Your name and contact details
• Your business or organisation details, where applicable
• Your business address
• A valid payment method
• Suitable identification and address documentation if regulatory verification is required

The setup process

During onboarding you will:

1. Create your Cognivox account.
2. Enter your personal or business details.
3. Select your Cognivox telephone number.
4. Complete any required regulatory information.
5. Make your initial payment.
6. Submit any required identification or address documentation.
7. Wait for regulatory approval where required.
8. Have your telephone number provisioned.
9. Complete your Cognivox setup.

Some telephone numbers are subject to telecommunications regulations and cannot be activated until the required information has been approved.

Your selected telephone number

Selecting a telephone number does not immediately purchase or reserve it.

Cognivox provisions the number after any required regulatory approval has been completed.

If the number is no longer available when provisioning takes place, Cognivox will ask you to select another available number.

Need help?

If you have difficulty completing any part of the setup process, contact Cognivox support.